Be patient – sometimes support is so busy that their response time is unreasonable.Access chat support from a Facebook or Instagram verified account.Access chat support from a Facebook business account that manages – and spends money on – ads, even if you don’t have a dedicated Facebook Rep.Talk to a Facebook Rep that’s your best bet at getting an issue resolved quickly.If you cannot get through, or get no response, try the following Bookmark this link for easy access (maybe add it to a note on your phone!) One way to do this is through Facebook Chat Support. Once you understand this, you will have one option and one option only get a hold of someone at Facebook and try to resolve your Instagram issue with them! You need to be persistent in asking your Facebook Rep for help. Facebook Reps seems to be able to reach out to Instagram Reps to escalate issues.Almost all Instagram issues are handled by Facebook or their reps.Instagram does not have a dedicated customer service department to reach out to.What To Know Before You Contact Instagram With Issues “We’re looking forward to working with the Instagram team and to all of the great new experiences we’re going to be able to build together.”įast forward to 2019 and accessing Instagram customer support or making contact with Instagram is (still) much like finding a unicorn. But providing the best photo sharing experience is one reason why so many people love Facebook and we knew it would be worth bringing these two companies together. We don’t plan on doing many more of these, if any at all. “This is an important milestone for Facebook because it’s the first time we’ve ever acquired a product and company with so many users. At the same time, we will try to help Instagram continue to grow by using Facebook’s strong engineering team and infrastructure. We will try to learn from Instagram’s experience to build similar features into our other products. “These and many other features are important parts of the Instagram experience and we understand that. We plan on keeping features like the ability to post to other social networks, the ability to not share your Instagrams on Facebook if you want, and the ability to have followers and follow people separately from your friends on Facebook. “We think the fact that Instagram is connected to other services beyond Facebook is an important part of the experience. Millions of people around the world love the Instagram app and the brand associated with it, and our goal is to help spread this app and brand to even more people. “That’s why we’re committed to building and growing Instagram independently. But in order to do this well, we need to be mindful about keeping and building on Instagram’s strengths and features rather than just trying to integrate everything into Facebook. “We believe these are different experiences that complement each other. Now, we’ll be able to work even more closely with the Instagram team to also offer the best experiences for sharing beautiful mobile photos with people based on your interests. “For years, we’ve focused on building the best experience for sharing photos with your friends and family. “I’m excited to share the news that we’ve agreed to acquire Instagram and that their talented team will be joining Facebook. Mark Zuckerberg, founder and chief executive of Facebook, posted about the transaction on his Facebook page. We need to go back to April 4, 2012, to find that Facebook bought Instagram for 1 billion (cash and stock options). This is the first clue as to whom you need to speak to when having Instagram issues. Contact Instagram Who Will You Be talking To? In this article, we will offer suggestions on how best to contact Instagram in case of account issues. When problems arise, how can someone contact Instagram? Is a simple email address or phone number available for Instagram? Resolving problems quickly is what every Instagram account manager wishes for. Yet hackers might lurk and access issues might arise if multiple admins or a global team is involved. In the hands of a social media manager, an Instagram account should be safe. While most of the time things go right, sometimes things go wrong on that platform. If you manage Instagram accounts, you will encounter issues with Instagram! Instagram is a popular platform and most social media managers will handle if not at least one, up to 10s of Instagram accounts for their clients. This is real-life for those of us who are social media managers. Question: What is more frustrating than having a problem you can’t resolve on your own?Īnswer: Having a problem, knowing who can help you fix it, but having no way to contact that person!
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